contactusMLS Direct Network specializes in providing personal customer support to its clients and has one of the best ratios of support personnel to merchants in the industry. This is why you’ll get a live person in three rings on average when calling our in house support team. Our in house team is ready and waiting to assist you with your statement questions, deposit questions, checking account changes, ownership changes, pricing concerns and supply requests.

All technical support, including terminal issues, transactional issues or questions on how to perform a transaction and batching issues can also be handled by our 24/7 national help desk.

CUSTOMER CARE

  • Statement questions
  • Deposit questions
  • Checking account questions
  • Ownership changes
  • Pricing questions
  • Supply requests

Hours: Mon. to Fri., 8:00 AM – 7:00 PM CST and Sat., 9:00 AM – 4:00 PM CST
Phone: (877) 972-0700

Our in-house merchant support members are ready to assist you with your statement questions, deposit questions, checking account changes, ownership changes, pricing concerns and supply requests. On average, when you call our support team, you’ll get a live person within three rings. This is because of the MLS Direct Network’s high ratio of support personnel to clients.