MLS Direct Network, Inc., is a registered ISO/MSP for Chase Paymentech, LLC, Wells Fargo Bank N.A., Walnut Creek, CA, Fifth Third Bank & Harris, NA. and is committed to the safety of your personal, company, and financial information. We value our relationship and your trust. This policy explains how we collect and manage your personal, company and financial information as well as how we care for your privacy and protect your information.

Information Collection and Use

MLS Direct Network, Inc., provides credit card processing services. If you apply for a merchant account through one of our affiliate offices, we require that you provide certain information about your business, including your company’s taxpayer identification number and certain other identifiable information (such as your company’s financial history, when applicable). We also require that you, as the principal or owner of that business, provide certain personally identifiable information, including your name, address, social security number, and email address. This information is necessary to process your application and to contact you.

We require your social security number and your federal taxpayer ID to provide you with a merchant account. We will use your name and social security number to request a credit report and to obtain a background report on you and your business. We use a number of security measures to protect the privacy of information about you.

You may fill in the contact us information on our website in order for us to contact you regarding potential services. Filling out this online form from which you may elect to receive information about products and services, the information you provide is needed to identify the parties with whom we are dealing and to contact you per your request. Regardless of the nature of the information that we collect, we regard all such information as sensitive and will protect its confidentiality.

Information Sharing and Disclosure

Except as specifically provided in this Privacy Policy, we will never share, sell, or rent your personal information without your permission. In some cases, we have third party contracts to assist us in servicing you; these third-parties, therefore, will have access to certain of the personal information you provide. Our contracts with these third parties prohibit the use of your information for any other purpose.

We may use an outside shipping company to fulfill orders for equipment and supplies. Our contract with this company prohibits it from sharing or using personally identifiable information for any other purpose other than order fulfillment and shipping.

We reserve the right to disclose your personally identifiable information as required by law. We reserve the right to disclose your personally identifiable information when we believe that the disclosure is necessary to protect our rights. We reserve the right to disclose your personally identifiable information in order to comply with an order or judgment from a judicial proceeding, as required by a court order, or as otherwise necessitated, in our opinion by a legal process served upon us or our affiliated companies or served upon the administrators of our websites.

MLS Direct Network may exchange information about the merchant, merchant’s owners, principles, partners, proprietors, officers, shareholders, managing agents, and guarantors, as well as information regarding the merchant’s activity with (i) other financial institutions, (ii) the various credit card associations (iii) any member banks and (iv) the network organizations.


We may occasionally send you information on our products and services. To respect your privacy, you can unsubscribe to these types of communications by following the instructions included in each communication. Please see our “Choice/Opt-Out” section.

Based upon the personally identifiable information that you provide us, we will send you a welcoming email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.


If you have voluntarily provided personally identifiable information, we may, from time to time, send you mail or e-mail regarding products and services. We provide you the opportunity to unsubscribe from having your information used for certain purposes. If you no longer wish to receive promotional communications or our newsletter, you can unsubscribe to these types of communications by following the instructions included in each communication or by notifying us by email to or by written correspondence sent to:

MLS Direct Network/ Atten: Opt Out Dept
1112 Edenton Street
Birmingham, AL 35242

We take every precaution to protect the confidentiality and security of your personal information by using industry recognized security safeguards such as secured networks and servers, firewalls, locked storage cabinets and shredders. No method of transmission over the internet is 100% secure, however. Therefore, while we strive to protect your personal information within industry standards, we cannot guarantee its absolute security.

Our employees are trained and required to safeguard your information. Our strict internal controls limit access to information based on job functionality.

Protection of Cardholder and Customer Data
MLS Direct Network, Inc., is subject to the rules and regulations of credit and debit card associations and networks, such as VISA, MasterCard, Discover, American Express, Accel, NYCE, and Interlink. We comply with all related rules and regulations at all times.

Manage Accurate Information
If your personally identifiable information changes, or if you no longer choose to use our service, you can contact our office, 877-972-0700, to request the corrective action form that is appropriate. If you decide to close your account(s) or become inactive, we will continue to protect your information as described in this privacy policy.

Business Transitions
In the event that MLS Direct Network goes through a business transition, such as a merger, acquisition, or sales, your personal information will likely be among the assets transferred. You will be notified of any such change in ownership or control of your personal information.

Notice of Changes to Our Privacy Policy
We reserve the right to modify this privacy statement at any time so please review it frequently. Any changes made to our privacy policy will be posted on our websites as well as on our privacy statement, so that our merchants are aware of what information we collect, how we use it, and under what circumstances, if any, we may disclose it.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us as follows:

By mail:
MLS Direct Network of Alabama
1323 Highway 78 East, Suite B, Oxford, AL 36203

office 256.835.6001 x702
fax 404.420.2386

Rev. 12/15/2010